River ENT is pleased to announce we are transitioning to a new EMR (Electronic Medical Record) system called Modernizing Medicine (ModMed)! This new system will enhance our ability to provide the best care for you and your family. It will also offer an improved experience for you! Don’t worry – all your patient records will be safely and securely converted to the new system, and you will still be able to reach us during implementation.
The transition will take place the week of February 6-9, 2024. We are sharing this with you now because you will notice a few issues while the new system is implemented. Please be patient with our staff and providers as we will all be learning this new system together. You may notice it takes a little bit longer to schedule an appointment or a visit may take longer than is typical as we adjust to new screens and workflows. You may also experience a delay in requests for forms or prescriptions. We appreciate your understanding as we all work diligently to learn and adopt these new processes.
Please note our current patient portal (and links to it from our website) will not be accessible after February 6. We hope you will immediately begin using our new patient portal so you can enjoy its benefits.
Some of the benefits of our new EMR for you will be:
- Improved convenience for providers and patients
- An enhanced patient portal experience
- A patient kiosk to allow you to complete documents electronically
- The ability to receive and send communications through text messaging
- Plus, many more…
In the meantime, if you have any questions or concerns, please share them with us. We are excited for this positive change and look forward to sharing it with you!
With much gratitude,
Esther Cheung-Phillips, MD
Emmy Wu, MD Sarah Williams, AuD
